The previous two solutions involved the Office 365 portal. Remove all invalid registered Office installation(s) referring to the computer on which you are currently experiencing the error.
On the right side, select the user with the activation issues. Open the administrator portal and go to Active Users.
You may need to remove old registrations. Whenever a user activates an Office 365 installation the name of the device is registered. Sometimes there is an issue when the user's subscription changes. Office portal: remove registered Office installations
Cannot activate office 2016 for mac how to#
In case I find other ways how to deal with the office activation problem in the future, I will update this article accordingly. Here you find a comprehensive overview of all possible solutions on one page (including referrals to the original sources). You need to wade through multiple sources of information to finally get a solution to your problem.Īnd that is exactly where this article comes in. On the Internet you find many articles, blogs and forum entries dealing with Office 365 activation issues, but unfortunately the information is not consolidated. Solutions for Office 365 activation issues In the following paragraph I outline a number of possible solutions which will hopefully solve your issue. The user you are trying to sign-in with does not have a valid Office 365 subscription assigned.There is an issue connecting to the Internet, the Microsoft Office 365 portal ( ) or the ADFS server ( ) in your LAN or DMZ.Office 365 was not installed on a clean machine an older version of Microsoft Office was installed previously.There are many possible causes for Office 365 activation errors, for example: What causes Office 365 activation issues? The remainder of this article shows you why these issues occur and how to solve Office 365 activation issues. C:\Windows\Setup\Scripts\kmsdir\kmssetup.log.C:\Windows\Setup\Scripts\ActivateOffice_log.txt.In case you build your master image using Citrix App Layering, make sure to check the following log files: The main message in the details states Office Subscription licensing exception. In the application event log, you find one or more errors with source Microsoft Office 16 and event ID 2011. Or the following error: "Sorry, we can't connect to your account.
A repair attempt was unsuccessful or was cancelled.
Cannot activate office 2016 for mac license#
"Microsoft Office can't find your license for this application. You may see one or more of the following errors. And than your euphoria disappears due to the fact that you cannot activate your product.
You have installed Office 365 on your local machine and are excited to start working with it.
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